Access to Work FAQ’s
Over the years we have seen many questions and queries raised around Access to Work. Our FAQ section has the most common ones that we have seen put to us over a number of years. If you do not find what you are looking for within them, our friendly Client Services team are on hand to help.
What is Access to Work?
Access to Work is a government funded scheme to support people with physical and mental health conditions within the workplace.
I cannot make sense of my Access to Work Assessment.
Hands-Free have over 24 years’ worth of experience within Access to Work. If you need any clarification, please get in touch with our friendly Client Services Team, who will be happy to help.
(T) 0330 058 0880
I’ve received my Access to Work Assessment, now what do I do?
Once you have received your assessment report, you can proceed with purchasing the recommended support that is detailed within it.
How do I place an order?
We can accept a variety of methods for placing orders for your Access to Work items including via a purchase order, BACS transfer or credit/debit card.
When can I book my training sessions?
To best ensure your session goes as well as possible, we would advise installing any relevant software prior to scheduling in your sessions.
How do I make a claim back for my recommendations?
Once you’ve placed an order with us, you will receive an invoice for your recommendations. Send this off alongside your claims forms to Access to Work and they will repay the agreed funding amount.